Excel reports different to web reports
For the last few years we have been getting a weekly report in email form from iTunesU - it contains an Excel spreadsheet showing number of downloads, etc, for our iTunesU site.
We've not paid much attention to iTunesU, because the reports for the last year or so have shown only 1 or 2 downloads per week for our site. So we wrote it off as not popular with our users.
More recently I've logged on to the web interface for iTunesU, and found that the report page in there lists hundreds or thousands of downloads per week for our site.
Can anyone explain why our reports via email are so different to the numbers on the web interface? Are we getting reports for an old inactive site perhaps?
Thanks,
Matt.
iTunesU-OTHER