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flash player not working in safari

I've posted this question – probably mistakenly – in the iMac forum and didn't get anywhere, so I'm trying here instead, since it's Safari related.


On my new iMac, I've installed the latest Flash player but when I try to play video on Safari 6.0.2, I'm only getting audio, no images – just a white screen. You can see the problem here: http://londonrififi.blogspot.co.uk/2012/12/skunk-anansie-2009-intervie w-skin-and.html. I've tried uninstalling, re-installing to no effect. No problems with flash on Chrome or Firefox, and when I uninstall Flash, Safari can play video. Any suggestions? Thanks in advance.

iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.2)

Posted on Dec 3, 2012 5:25 PM

Reply
29 replies

Dec 4, 2012 6:24 AM in response to cloudysunday

Take each of the following steps that you haven't already tried.

1. Select Safari Preferences Extensions from the Safari menu bar. If any extensions are installed, disable them and test.

2. In the Safari preference window, select Privacy Remove All Website Data. Close the window. Then select  ▹ System Preferences ▹ Flash Player Advanced and click Delete All. Close the preference pane. Test.

Dec 4, 2012 8:05 AM in response to cloudysunday

Clowdysunday, I would not worry too much about this. I tried your page and got the same problem.


MBPr 15 mid 2012 with Safari 6.0.2 and latest flash. worked fine from FireFox 18 Beta. However visited the DailyMotion site itself and the video played fine from there so I'd say something in the page code is off for Safari for some reason. :-)

Dec 4, 2012 8:14 AM in response to cloudysunday

The page works for me.


Please read this whole message before doing anything.


This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only "Guest User" login created by "Find My Mac."


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Dec 4, 2012 9:02 AM in response to Linc Davis

What I've done now is embedded and tested on the same page a couple more videos – you can see them here:

http://londonrififi.blogspot.co.uk/2012/12/skunk-anansie-2009-intervie w-skin-and.html. There's another video from Dailymotion and a youtube video. Like the first video from Dailymotion, the second Dailymotion video doesn't work; but the youtube video works okay.


Here's what the embed code from the second DM video looks like:


<iframe frameborder="0" width="480" height="360" src="http://www.dailymotion.com/embed/video/xhjdd"></iframe><br /><a href="http://www.dailymotion.com/video/xhjdd_pixies-alec-eiffel_music" target="_blank">Pixies - Alec Eiffel</a> <i>by <a href="http://www.dailymotion.com/samithemenace" target="_blank">samithemenace</a>

flash player not working in safari

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