USB 3.0 external hard drives causing Kernel Panics when waking up 2012 MacBook Air
I've gone through three LaCie USB 3.0 external hard drives, I'm starting to wonder if it's something with the MBA.
1. First LaCie d2 Quadra v3 drive I purchased would not mount when plugged into USB 3.0, had to get a USB hub just for it to work with USB 2.0.
2. Replaced that with a newer LaCie d2 Quadra v3 drive that worked fine with USB 3.0, however when waking up the Mac it would cause a kernel panic and restart the computer every time.
3. Now I have a new LaCie 2big Quadra USB 3.0 RAID drive which also causes a kernel panic and restarts the computer whenever the Mac is woken up.
This MacBook Air is only a few months old, is running 10.8.2 and has all software updates installed. I've contacted Apple and talked with a Senior Advisor about this and we exhausted every bit of troubleshooting that could be done over the phone. He assured that it has to be a firmware issue of some sort relating to the external and not at all a hardware issue with the MBA. Would like to note that updating the firmware available for two of the drives did not fix the problem.
Any additional insight or advice would be appreciated. Here is the most recent kernel panic for reference:
Mon Dec 3 15:51:36 2012
panic(cpu 1 caller 0xffffff800e0b7e75): Kernel trap at 0xffffff800e445d5a, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000001038c000, CR4: 0x00000000001606e0
RAX: 0x0000010d0e36465d, RBX: 0xffffff80203a0679, RCX: 0x0000000000000000, RDX: 0x0000010d0e36465d
RSP: 0xffffff80fe41be90, RBP: 0xffffff80fe41bec0, RSI: 0xffffff80203a0679, RDI: 0x0000000000000000
R8: 0x0000000000000003, R9: 0x0000000000000000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff80203a0679, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000010d0e36465d
RFL: 0x0000000000010246, RIP: 0xffffff800e445d5a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80fe41bb30 : 0xffffff800e01d626
0xffffff80fe41bba0 : 0xffffff800e0b7e75
0xffffff80fe41bd70 : 0xffffff800e0cd3bd
0xffffff80fe41bd90 : 0xffffff800e445d5a
0xffffff80fe41bec0 : 0xffffff7f8eb55492
0xffffff80fe41bf00 : 0xffffff7f8eb5523c
0xffffff80fe41bf60 : 0xffffff800e03dcde
0xffffff80fe41bfb0 : 0xffffff800e0b2957
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBAttachedSCSI(1.0.2)[AE5C5A3B-2AAD-3396-A5B6-35F101E29248]@ 0xffffff7f8eb52000->0xffffff7f8eb59fff
dependency: com.apple.iokit.IOUSBFamily(5.5.0)[DF1A9F7E-C593-313D-8EBB-5DA72F03C087]@0xffff ff7f8e62b000
dependency: com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8e570000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f8e6b8000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x000000000de00000
Kernel text base: 0xffffff800e000000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 1150584848256
last loaded kext at 451504569723: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7f8fc8d000, size 12288)
last unloaded kext at 511597348964: com.lacie.driver.LaCie_RemoteComms 1.0.1 (addr 0xffffff7f8fc8d000, size 8192)
loaded kexts:
com.Logitech.Unifying.HID Driver 1.2.0
com.makemkv.kext.daspi 1
com.LaCie.ScsiType00 1.2.11
com.jmicron.driver.jmPeripheralDevice 2.0.4
com.Logitech.Control Center.HID Driver 3.6.0
com.oxsemi.driver.OxsemiDeviceType00 1.28.13
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.2f9
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.iokit.IOUSBAttachedSCSI 1.0.2
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.IOBluetoothHIDDriver 4.1.2f9
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
MacBook Air, OS X Mountain Lion (10.8.2)