2 Replies Latest reply: Dec 4, 2012 2:40 AM by cants
cants Level 1 (0 points)

I am unable to ccess new mail from server and get following message:

 

 

 

There may be a problem with the mail server or network. Verify the settings for account “optusnet.com.au” or try again.

 

 

The server returned the error: The POP server “mail.optusnet.com.au” doesn’t support Authenticated POP (APOP) authentication. Verify your account settings and try again.

 

Help!


MacBook Pro
  • Knucklesmac Level 4 (2,225 points)

    Hello,

     

    This could be due to one of the following:

     

    1. The mail server maybe down or unavailable

    2. The information supplied is not correct or a password has changed

    3. Your not connected to the Internet.

     

    Check your settings with that supplied by the mail provider. Check if the mail provider's servers are not down.

     

    Best of luck

  • cants Level 1 (0 points)

    Thanks but I solved it by going to Mail - preferences- accounts-advanced-authentication in the advanced settings by changing to password and entering my password in. i am not sure why it had authenticated POP selected but worked when I changed to password so all good now and have a very full inbox to sort through now