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im having wi fi problems

i have cable internet and the router i have stop the wireless internet but i can hook my laptop to the cable modome i try reboting, turn it off, unplug it still not working is ther another way i can get wi fi going on my ipod touch or at least inter net to use app store or to add my music on it

iPod touch

Posted on Dec 4, 2012 4:39 AM

Reply
1 reply

Dec 4, 2012 5:19 AM in response to amberc2487

An iPod will only connect to the internet via wifi. I am unsure as to what this meqns " i have stop the wireless internet".

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

im having wi fi problems

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