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Why does my itune app keep crashing everytime i look at songs

163 Views 1 Reply Latest reply: Dec 4, 2012 6:23 AM by lllaass RSS
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Dec 4, 2012 6:13 AM

When i use the itunes app on my touch ever since i updated it to ios6 it keeps crashing and my computer is having problems

iPod touch, iOS 5.1.1
  • lllaass Level 10 Level 10 (134,940 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

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