Currently Being ModeratedDec 4, 2012 1:57 PM (in response to terry3200)
hi the full error message was ...............the i pod could not be restored. An unknown error occurred (1604)
but now my pc dont reconize it when i plug it in it says its malfunctioned what a mess .....
Currently Being ModeratedDec 4, 2012 1:58 PM (in response to terry3200)
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
- Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
- Restore and wait for the error.
- When prompted, click OK.
- Close and reopen iTunes while the device remains connected.
- The device should now be recognized in Recovery Mode again.
- Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection
Currently Being ModeratedDec 5, 2012 6:30 AM (in response to terry3200)
Hi and thankyou for your help but it didnt work it just keeps showing the usb to i tunes symbol it like its totally locked on that symbol I can turn it off and on but it will always go back to that symbol ect anyway thanks again for all your help ...............
Currently Being ModeratedDec 5, 2012 6:34 AM (in response to terry3200)
Try placing the iPod in DFU mode and then restore.
Last, make an appointment at the Genius Bar of an Apple store.
Currently Being ModeratedDec 5, 2012 9:35 AM (in response to terry3200)
I think the i pod has had it as now the pc dont reconize the i pod it says one of the usb devices has malfunctioned and windows does not reconize it .....................oh .deeaaarrrrrrrrrrr lol
Currently Being ModeratedDec 5, 2012 9:37 AM (in response to terry3200)
Currently Being ModeratedDec 5, 2012 3:49 PM (in response to terry3200)
I have tried all the above but still no joy i will try it tommorrow on a friends pc and if it does the same thing i will just throw it in the trash lol thats all i can do now.. Thankyou very much for all your help you have been very kind ..
Currently Being ModeratedDec 6, 2012 10:37 AM (in response to terry3200)
ok I tried my i pod touch on my friends pc and no joy it came up with the same problem that the computer dosn't reconize it and that it had malfunctioned so now I have no idea what to do now lol ................................
Currently Being ModeratedDec 16, 2012 3:09 PM (in response to lllaass)
Hi again I went to use some software to try and sort out my i pod touch again. But it said that my i pod is Tethered Jailbroken what ever that means **** all I wanted to do was update my software lol
Currently Being ModeratedDec 16, 2012 3:13 PM (in response to terry3200)
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Sometimes jailbreaking bricks the iPod.
Currently Being ModeratedDec 16, 2012 3:56 PM (in response to terry3200)
im sorry i didnt know but i didnt do anything to the i pod all i did was when it was working was to plug into i tunes and then it hasnt worked again since all i did afterwards was put software in my pc and it told me what was wrong with it so i guess its no good anymore as the warrenty is now ran out...........
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