1 Reply Latest reply: Dec 4, 2012 10:43 AM by lllaass
mthompson259 Level 1 (0 points)

my ipod has been dogey since i got ios 6 its sound wont work and the screen keeps freezing

iPod touch, iOS 6, 4th generation
  • lllaass Level 10 (172,230 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.