Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

after connecting ipod to computer, my daughter locked her ipod, when I click on devises the restore is not highlighted. what do I do now.

My daughter locked her ipod, connected to computer logged on itunes, selected devises, but under restore it isn't highlighted now what

iPod touch

Posted on Dec 4, 2012 1:31 PM

Reply
Question marked as Best reply

Posted on Dec 4, 2012 1:35 PM

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

2 replies

after connecting ipod to computer, my daughter locked her ipod, when I click on devises the restore is not highlighted. what do I do now.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.