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finding nemo spanish credits

1049 Views 21 Replies Latest reply: Dec 13, 2012 6:06 PM by jdevitajr RSS
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jdevitajr Calculating status...
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Dec 4, 2012 1:45 PM

at 12 minutes and 38 seconds the video cuts out and the credits begin to roll in spanish. The audio continues through so when the video kicks back in, the movies audio and video are out of sync. I have spent more then $1000 purchasing movies from iTunes in the past couple months to start replacing my dvd collection. This is simply unacceptable.

Apple TV (3rd generation), iOS 6.0.1
  • petzlclimber09 Calculating status...
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    Dec 4, 2012 5:31 PM (in response to jdevitajr)

    I rented it and cannot watch it... I just hope to be refunded for the spanish credits rolling at 12:37.

  • Jamesv28 Level 1 Level 1 (0 points)
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    Dec 5, 2012 4:33 PM (in response to jdevitajr)

    I am having the exact same issue, except the credits I get at the 12:37 mark are in Russian. Any idea how to fix this?

  • Jamesv28 Level 1 Level 1 (0 points)
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    Dec 6, 2012 3:58 PM (in response to jdevitajr)

    Thanks! It looks like Apple removed all the reviews from iTunes that mentioned this issue. Hopefully that means they fixed the issue and they are not trying to hide it.

  • rjfranco Calculating status...
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    Dec 6, 2012 10:39 PM (in response to jdevitajr)

    Any word from apple on a fix? where did you report this to? Please let me know so I can also report the issue.

  • hhilaly Calculating status...
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    Dec 7, 2012 3:11 AM (in response to jdevitajr)

    So how do we fix this?

  • Jamesv28 Level 1 Level 1 (0 points)
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    Dec 7, 2012 12:18 PM (in response to jdevitajr)

    It appears Apple has pulled Finding Nemo from itunes. It still appears when you search for it, but when you click on the movie itunes provides a message that the movie is not available in the U.S. store.

  • jjanaya21 Calculating status...
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    Dec 7, 2012 2:20 PM (in response to Jamesv28)

    What will happen if they fix it? Will we have to do anything or will it just start streaming correctly once they fix it?

  • jjanaya21 Level 1 Level 1 (0 points)
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    Dec 7, 2012 2:22 PM (in response to jjanaya21)

    Also... The same thing is happening to the Disney Tangled movie. Hmmm... Could it be a problem with the Apple TV software update that happened recently?

  • DasWilson Calculating status...
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    Dec 7, 2012 7:57 PM (in response to jjanaya21)

    I'm having the same problem on my iMac watching both nemo and tangled on iTunes. It's very frustrating for my little girl and I hate it for her. If a new version comes out with a fix, hopefully one of us will post that on here.

  • aarellano Level 1 Level 1 (0 points)
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    Dec 8, 2012 9:18 AM (in response to jdevitajr)

    Same problem here with "Finding Nemo", same solution provided by Apple (refund + wait 3 weeks to repurchase). Now I noticed that this is also happening to other movies, like "The Lion King". I guess this is a problme with the last updates to the iTunes and Apple TV software.

  • DasWilson Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 8, 2012 9:38 AM (in response to aarellano)

    Nemo was pulled off iTunes. Service rep replied asking me to redownload the tangled file. I did and still have the issue with the credits around the 12 min mark and the Audio is out of sync after that. I did get a refund for nemo.

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