1 Reply Latest reply: Dec 4, 2012 5:52 PM by UptimeJeff
swm2win Level 1 Level 1

I'm not sure how long this has been the case, as we don't have a ton of users. We recently added a new user, and directed her to our website to change her password (the only service she needs is email), and she gets a window that clearly is not being presented correctly from the server. When you look at the screen, you see that the window title and fields for the user to enter their current name and password list what looks like programming references rather than user-friendly titles.

 

Even if you enter information and click the button, it gives you the error about the password server not being reached.

 

Has anyone seen similar issues to this?

 

Thanks in advance!

 

Screen Shot 2012-12-04 at 5.22.50 PM.png

Screen Shot 2012-12-04 at 5.23.14 PM.png

  • UptimeJeff Level 4 Level 4

    isolate it further.

     

    does this occur for this user only? (test other users)

    add a new user to see if its related only to newer users

    verify your dns, what are the results of the following form terminal: sudo changeip -checkhostname"

     

    Jeff