1 Reply Latest reply: Dec 4, 2012 3:02 PM by lllaass
15sebf Level 1 (0 points)

Hi all, for a long time now, my 4th generation ipod touch has had a dent on the back of it. The dent is around the upper righthand corner. Could this dent have damaged anything inside the device? I ignored it at first, but now I'm noticing that my iPod isn;t working as well as it used to. It glitches more often, apps freeze and shut down, and the battery dosen't last nearly as long. Thanks!

iPod touch, iOS 6.0.1
  • lllaass Level 10 (175,810 points)

    I doubt it. I would expect any problem to be immediately noticed.

    For you problems


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar