2 Replies Latest reply: Dec 4, 2012 4:01 PM by Lawson Cosseboom
Lawson Cosseboom Level 1 Level 1 (0 points)

1 year old Airport Express... 


I had it plugged in and disconnected a cable.  Now I can not get it to turn back on.  The only light that sometimes blinks a quick red is within the headphone jack port.  Other then that it is seemingly dead.  No connect with wifi or Ethernet.  I've performed a reset, soft reset and hard reset.  No bueno!  Any ideas?

Airport Express, Mac OS X (10.6.8)
  • Bob Timmons Level 10 Level 10 (92,155 points)

    Unfortunately, all there is left to do is try a Factory Default Reset as follows:


    Power down the Express

    Wait a few minutes

    Hold in the reset button first, and keep holding it for an additional 9-10 seconds while you simultaneously plug the Express back in to power

    Release the reset button and allow a full minute for the Express to restart


    If the Express is operational, the amber light will stay solid for 30-40 seconds and then begin to slowly blink amber


    If this does not occur, the Express is defective and will need to be replaced

  • Lawson Cosseboom Level 1 Level 1 (0 points)



    Thank you for your reply.  After your message I attempted and perform a "Factory Default Reset" with no change.  Thank you for helping confirm what I thought might be the truth