1 Reply Latest reply: Dec 4, 2012 3:36 PM by John Galt
jelenafromwindsor Level 1 Level 1 (0 points)

Ok so I bought a brand new wirless printer a few months ago. I took me forever to set up but then i finally got it to work. Recently my internet crapped out on me so I had to get a new modem which meant that the IP adress of my printer had changed. When I go to add the new printer to my devices it says: The software for this printer is currently unavailable. Please contact the printer’s manufacturer for the latest software. Now im pretty sure it did this last time but I don't remember how I fixed it. Can anyone help?!


MacBook Air (13-inch, Mid 2012)
  • John Galt Level 8 Level 8 (39,490 points)

    It is easier to delete the existing printer and add it again, as if you were doing that for the first time. Perhaps the following will jog your memory.

     

    Generally speaking, for IP printers connected via Ethernet or wirelessly, you go to System Preferences > Print & Scan, and click the + (plus) button. Most of the time the printer is found automatically.

     

    If that doesn't work, click the IP pane, select "Line Printer Daemon", supply the printer's IP address, the queue name (this is optional unless you are using a print server), the name you would like to give the printer (any human-readable name is acceptable), and its location (optional). For "print using", click "select printer software" and scroll through the list until you find an appropriate driver.

     

    When you are done it ought to look something like this:

     

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    OS X Mountain Lion: Set up a printer