3 Replies Latest reply: Dec 7, 2012 11:08 AM by turingtest2 Branched to a new discussion.
Sleepyeyedboy Level 1 Level 1

Help me I'm in tears.  I NEED iTunes 10.7 BACK! Win 7 ult, 64 bit.  I can't believe I didn't check the online reviews for iTunes 11.  I just trusted apple.  Please Please Please I don't want to deal with this anymore.  IT DOES NOT WORK.  I'm having a panic attack meltdown over this.  I can't believe I trusted apple to install software on my computer.  I can't breath I'm so upset.  I can't find ANYTHING I can't even find my iphone when I plug it in!  WHY?!  WHY!  Do they have no compassion?  No TESTING staff?!  This is so much worse than Maps or Siri ever were.  It feels like I've been physically punched in the stomach by Apple. Why would they do this to their own CUSTOMERS?!  I give them so much money and lip service and they did this to me.  They did this to ME to you to ALL of us!  WHAT IS WRONG WITH THEM? Why? Why? Why?  Did not a single person not paid by apple try this out to tell them the user experience?


iPhone 5, iOS 6.0.1, Windows 7 Ult, x64 standard install
Solved by turingtest2 on Dec 5, 2012 3:26 AM Solved

To roll back to iTunes 10.7 first download a copy of the installer from here, uninstall iTunes. Probably best to also remove other suppporting software, e.g. Apple Application Support, Apple Mobile Device Support & Bonjour. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.

 

RestorePrevious.png

 

See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.

 

tt2

  • turingtest2 Level 9 Level 9
    expertise.itunes
    iTunes

    To roll back to iTunes 10.7 first download a copy of the installer from here, uninstall iTunes. Probably best to also remove other suppporting software, e.g. Apple Application Support, Apple Mobile Device Support & Bonjour. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.

     

    RestorePrevious.png

     

    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.

     

    tt2

  • Sleepyeyedboy Level 1 Level 1

    Thanks again; I found your original post of this solution on a non-apple controlled forum.  It fixed it that night, though I was up till 5 am before I got everything working.  Jayzus, talk about teaching me a hard lesson before installing apple's idea of "upgrades".

  • turingtest2 Level 9 Level 9
    expertise.itunes
    iTunes

    Sleepyeyedboy wrote:

     

    Thanks again

    You're welcome.

    I found your original post of this solution on a non-apple controlled forum.

    Would you mind sharing where?

    It fixed it that night, though I was up till 5 am before I got everything working.  Jayzus, talk about teaching me a hard lesson before installing apple's idea of "upgrades".

    Probably a good time to start thinking about a complete backup strategy for your library and other important data.

     

    tt2