1 Reply Latest reply: Dec 5, 2012 1:57 AM by bmw666_M3
bmw666_M3 Level 1 Level 1 (0 points)

can anyone tell me why itunes 11 needs quicktime to play videos but now no longer supports it??

 

i tried to play a video and got this message

 

'This movie requires QuickTime, which is not supported by this version of iTunes'

 

i have spent hours setting everything up in itunes and now i cant play anything

 

does anyone know what is going on here?


iMac, OS X Mountain Lion (10.8.2)
  • bmw666_M3 Level 1 Level 1 (0 points)

    ok... i had not restarted itunes since it had updated

     

    i had trouble adding videos as posted in other threads, trying to fix this problem i resarted itunes

     

    after resarting itunes it then gave me the above message about not supporting quicktime... grrr

     

    I HAD JUST WATCHED VIDEOS LASTNIGHT!!! i knew something wasn't right here as i know itunes updated days ago

     

    i then rebooted my imac, opened itunes and tried again to play a video and IT WORKED!!

     

    it seems that there might be a few glitches in version 11

     

    hopefully if anyone else has gone through the same process and had the same problem a reboot will be the fix

     

    Have a nice life