1 Reply Latest reply: Dec 5, 2012 1:57 AM by bmw666_M3
bmw666_M3 Level 1 (0 points)

can anyone tell me why itunes 11 needs quicktime to play videos but now no longer supports it??


i tried to play a video and got this message


'This movie requires QuickTime, which is not supported by this version of iTunes'


i have spent hours setting everything up in itunes and now i cant play anything


does anyone know what is going on here?

iMac, OS X Mountain Lion (10.8.2)
  • bmw666_M3 Level 1 (0 points)

    ok... i had not restarted itunes since it had updated


    i had trouble adding videos as posted in other threads, trying to fix this problem i resarted itunes


    after resarting itunes it then gave me the above message about not supporting quicktime... grrr


    I HAD JUST WATCHED VIDEOS LASTNIGHT!!! i knew something wasn't right here as i know itunes updated days ago


    i then rebooted my imac, opened itunes and tried again to play a video and IT WORKED!!


    it seems that there might be a few glitches in version 11


    hopefully if anyone else has gone through the same process and had the same problem a reboot will be the fix


    Have a nice life