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itunes 11 doesn't support quicktime

can anyone tell me why itunes 11 needs quicktime to play videos but now no longer supports it??


i tried to play a video and got this message


'This movie requires QuickTime, which is not supported by this version of iTunes'


i have spent hours setting everything up in itunes and now i cant play anything


does anyone know what is going on here?

iMac, OS X Mountain Lion (10.8.2)

Posted on Dec 5, 2012 1:30 AM

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Posted on Dec 5, 2012 1:57 AM

ok... i had not restarted itunes since it had updated


i had trouble adding videos as posted in other threads, trying to fix this problem i resarted itunes


after resarting itunes it then gave me the above message about not supporting quicktime... grrr


I HAD JUST WATCHED VIDEOS LASTNIGHT!!! i knew something wasn't right here as i know itunes updated days ago


i then rebooted my imac, opened itunes and tried again to play a video and IT WORKED!!


it seems that there might be a few glitches in version 11


hopefully if anyone else has gone through the same process and had the same problem a reboot will be the fix


Have a nice life 🙂

1 reply
Question marked as Best reply

Dec 5, 2012 1:57 AM in response to bmw666_M3

ok... i had not restarted itunes since it had updated


i had trouble adding videos as posted in other threads, trying to fix this problem i resarted itunes


after resarting itunes it then gave me the above message about not supporting quicktime... grrr


I HAD JUST WATCHED VIDEOS LASTNIGHT!!! i knew something wasn't right here as i know itunes updated days ago


i then rebooted my imac, opened itunes and tried again to play a video and IT WORKED!!


it seems that there might be a few glitches in version 11


hopefully if anyone else has gone through the same process and had the same problem a reboot will be the fix


Have a nice life 🙂

itunes 11 doesn't support quicktime

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