I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.

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I can no longer use Macmail for my btinternet account. I was advised to delete the imap account and begin again with a pop account for incoming mail. My Macbook will not let me do that and neither BT nor Yahoo have been able to help.

MacBook Pro (13-inch Early 2011), OS X Mountain Lion (10.8.2)

Posted on Dec 5, 2012 8:14 AM

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babowa

Level 9

78,097 points

Dec 5, 2012 8:41 AM in response to dominicanwalker

Btinternet being your internet service provider? If I'm correct, have you followed their directions:

http://btbusiness.custhelp.com/app/answers/detail/a_id/7073/c/2048,2053,3883,206 5

Just found a seemingly newer article (and there are several more on the right of those pages):

http://btbusiness.custhelp.com/app/answers/detail/a_id/7071/related/1/session/L2 F2LzEvdGltZS8xMzU0NzI1NTMyL3NpZC9qaThFVi1jbA%3D%3D

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