0 Replies Latest reply: Dec 5, 2012 8:14 AM by lthutran88
lthutran88 Level 1 Level 1 (0 points)

I received my iPhone 5 last week and wanted to have AppleCare as my warranty.  Assuming this process would take 5 minutes MAX, I ended up finding out that my phone had a serial number but it was not registered, after having it for 6 days.  I called Apple Care Technical Support and waited an hour for them to tell me that they're having issues with registering serial numbers that start with an F1.  So I have to call back here and there for the next two weeks unless they can reach back to me first.


I didn't expect this coming from Apple.


Is anyone else having similar issues?  Not sure if the color or size matters but I have a black 16GB phone.

iPhone 5