I don't seem to be able to download a print driver for HP Officejet Pro 8500 A910 (USB Multifunction) printer for Mountain Lion - the software update just says "software not available currently" - can anybody help please!? thanks Neil

I do not know why this is occurring but try downloading the update directly:

http://support.apple.com/kb/DL907

This was not a recent update: http://support.apple.com/kb/HT3669#HP

If you are still having problems try deleting the printer in System Preferences > Print & Scan, and adding it again after you install the above update.

Hi John - I am having the same problem as Neil. I have a HP c309a printer that I am trying to use via USB. It has always worked for me when hooked up via ethernet but recently I decided to hook it up via USB. I deleted all printers from Settings, went to add the new printer, and when it tried to download the software from the Apple server using Software Update, it said that it wasn't available. I confirmed that the printer was still being supported (it is). I downloaded the HP software that is in the link you provided and once finished, I tried to reinstall the printer and it still said the software wasn't available. Is there a way to point my computer to the location that the software downloaded to on my hard drive? Any other ideas? Thank you in advance!

Mike

Hi MS113,

Which version of Mac OS X are you currently running?

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I work with HP.