1 Reply Latest reply: Dec 5, 2012 11:44 AM by MrHoffman
adrienej Level 1 Level 1 (0 points)

I can not send out e-mail, am getting does not recognize password


Mac mini, iOS 6.0.1
  • MrHoffman Level 6 Level 6 (13,010 points)

    There are various triggers for this sort of thing. 

     

    The first is a bad password or bad username.  Mail.app > Mail > Preferences... > Accounts > select the account > choose the Outgoing Mail Server (SMTP) to Edit SMTP Server List > choose the SMTP server that's giving the password problem > Advanced > Enter the correct user and password for the SMTP server.

     

    The password error can also sometimes be triggered with network outagss; your network or the connection to the mail server.

     

    And the SMTP server settings can be incorrect.  Check with your particular mail ISP for details on the set-up; the specifics (host name, using SSL or not, etc) vary by provider.