Wi Fi won't switch on.

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Level 1

0 points

Wi Fi won't switch on.

I cannot move the wi fi on/off switch from off to on. (Its a cloudy grey colour). I have wi fi signal and its been been working fine for weeks. Its just suddenly stopped working.

iPad 2, Other OS

Posted on Dec 5, 2012 10:50 AM

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Answer 1

Dec 5, 2012 10:54 AM in response to stycke

Which version ipad and which iOS?

You can try this, but I think you may have a hardware problem:

Make Sure iOS is updated to the latest version

Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.

If that doesn't work then reset the device by going to settings/general/reset/reset network settings

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Answer 2

bbell6

Level 1

100 points

Dec 5, 2012 10:59 AM in response to stycke

If those steps do not work you would want to create a backup of your content in iTunes or iCloud and then restore the device AS NEW. If that works, it would be a software issue and you would need to manually add your content back on the device. If that doesn't work, you want to get a replacement by going to an Apple Retail Store or calling 1-800-MYIPHONE.

http://support.apple.com/kb/HT1766

http://support.apple.com/kb/HT1414?viewlocale=en_US

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