3 Replies Latest reply: Dec 5, 2012 1:27 PM by sberman
khep Level 1 (0 points)

My iPhone 4 was recently updated, and shortly after the bar of icons for folders, forwarding, replying no longer appears (screen shot below). The only option available is to archive from the list page.
Anyone else had to troubleshoot this? I'm crossing my fingers that I don't have to restore and start from scratch... *sighs*




IMG_1432.PNG<--- See... no icon bar

iPhone 4, iOS 6
  • sberman Level 7 (32,361 points)

    I have two suggestions:


    1.  (Not likely to work, but worth a try):  What happens if you rotate your phone 90° to landscape mode?  Does that help?


    2.  Try resetting your iPhone.  Hold the sleep/wake and home buttons together for 7 or 8 seconds till the Apple logo appears.  Hopefully that will do it.

  • khep Level 1 (0 points)

    Thank you sberman!


    #1 was a no go, but #2 worked like a charm!

  • sberman Level 7 (32,361 points)

    Great!  Glad it's working.


    You really helped clarify your question with your screen shot, so it was easier to respond.


    Enjoy your iPhone and newly updated iOS.