10 Replies Latest reply: Dec 8, 2012 9:23 PM by engbjm
MontecitoMac Level 1 (5 points)

I am not able to Sync photos, on my iPhone or iPad, when cabled to my iMac. I have checked  "Sync Photos from iPhoto" and the photo albums (within iTunes) show zero photos.


Also, not able to view photos on Apple TV.  I have gone to iTunes File>Home Sharing> "Choose Photos to share with Apple TV" and checked the desired albums. The photo albums (within ITunes) show zero photos.


I have already backed up Photo Library, ‘Repaired Permissions’, Rebuilt Thumbnails, Repaired Data Base and ‘Rebuilt Database’.


Any solutions ?

  • Terence Devlin Level 10 (137,925 points)

    Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.


    Look there for the iPod Photo Cache.


    Trash it. Start iPhoto and try sync again.






  • MontecitoMac Level 1 (5 points)

    Thank you very much. It allowed photos to Sync onto my iPad. However, when I tried to Sync photos onto my iPhone, the same problem occurred. I did your solution of trashing the iPod Photo Cache, which had reappeared. Then my iPhone synced photos. I noticed that the iPod Photo Cache has reappeared once more. Must I trash it every time I want to sync my mobile devices ?

  • Terence Devlin Level 10 (137,925 points)

    You shouldn't have to.


    Where is your library stored?

  • MontecitoMac Level 1 (5 points)

    My iPhoto Library is stored within Users>myname>Pictures

  • Terence Devlin Level 10 (137,925 points)

    That is curious. I would expect that you might need to trash that cache file once in a blue moon - if at all - and certainly not every time.


    As a Test:



    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'



    Import a few pics into this new, blank library. Is the Problem repeated there?

  • MontecitoMac Level 1 (5 points)

    Yes, Terrence,

    I created a test photo library and added a few photos. When I synced my iPhone, alll photos were transferred to the successfully, thank you.  I did a "Show Package Contents" within the test library and there is an iPod Photo Cache although it did not cause the old problem.

  • Terence Devlin Level 10 (137,925 points)

    Try rebuild the old library - but note the caveats:


    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)



    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.



    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  

  • MontecitoMac Level 1 (5 points)

    Thank you. This has been an excellent suggestion.

  • engbjm Level 1 (0 points)

    Thank you for your suggestion!  So far the rebuilt library has worked perfectly!


    I lost some photos in the rebuild - but no big deal. If I'm missing anything super important I have a copy of the screwwed up iPhoto Library on an external HD and can deal with that later.


    I just wanted the sync to work again!  Thank you!  Yay!

  • engbjm Level 1 (0 points)

    PS: My Events and Faces seemed to be rebuilt, but my Smart Albums were not.  Just FYI.