I have a brand new (refurb) MacPro 2.8 ghz quad core with 3 GB 1066 MHz, MacPro that I purchased in August. Because we were moving offices, I didn't begin using this machine until about 4-5 weeks ago. I installed Adobe CS, Quark, MultiAd Creator and a couple of other software titles. TypeStyler... etc. We are in the publishing business with a weekly paper.
We haven't been able to use this computer much, if at all because the apps keep crashing. InDesign, PhotoShop, Quark and MultiAd Creator all crash at various times. I can reproduce the crashes always on Creator and InDesign.
I have talked to Apple tech support and they offer little help. They all seem to think that it HAS to be the 3rd party allp because Apples apps don't crash. I don't even use the Apple apps on this machine because this isn't a toy computer. It's for graphics design, not playing music on iTunes.
Anyway, after numerous phone calls to the vendors, I wiped the HD, re-installed mountain lion and the other apps that I know are crashing, the fonts we use and sure enough, the apps are crashing again.
Yet another call to AppleCare and they still cannot find out what the problem is. They want me to go to the Apple Store... 3 1/2 hours away. Ain't happening. Then they steered me to the nearest Apple fix-it shop where I can drive 75+ miles and leave my computer there for a week and drive back and see if JR had a chance to look at it yet.
I want this computer replaced. It doesn't work. It's not gonna work. The Apple tech support rep couldn't even get the internet hardware test to come up (Option D). I got it to work on all the other Macs in the building, except this one.
They have no idea what is wrong, yet they wont ship me a replacement. Suffice it to say, I'm not a happy guy. Anyone have any ideas what may be the problem?
BTW this Mac was my 50th Macintosh purchase.