What is deemed "catastrophic damage" for OOW repair?

Question

Level 1

53 points

What is deemed "catastrophic damage" for OOW repair?

So my iPad (3rd Gen 64gb + Verizon) flew off my trunk when I carelessly left it there before I left my garage.

Needless to say the screen is crushed. The unit still has power and I was able to locate it via GPS. But there are pieces of the screen that have come off. The back panel is dinged up but still in 1 piece and appears to be structurally sound.

I failed to purchase Apple Care + with this iPad and i am just curious if I will be able to bring this into an Apple Store for an Out of Warranty Repair or if I am out of luck due to the damage?

Thanks

Posted on Dec 5, 2012 8:12 PM

Reply

Answer 1

Best reply

stevejobsfan0123

Level 9

54,384 points

Dec 5, 2012 8:13 PM in response to tommytomx

I believe their only condition is that it is in one piece, which you said it was. You should qualify for an out of warranty ($299) replacement.

Reply

Answer 2

steve359

Level 6

17,169 points

Dec 5, 2012 8:17 PM in response to tommytomx

I think that people attempting repairs by opening (with a screwdriver) makes them grumpy. But opening up by the method you chose (sorry for the dark humor) qualifies.

Good luck ... and see if you can add AppleCare+ given the unit they sell you is confirmed valid *may* let you buy it.

Reply