Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need Help... MacBook 15" Retina Kept on Crashing and Restarting

I just bought my MacBook Pro Retina Display 15" online and its from Apple Shang Hai... I bought this 2 months ago and suddenly now it kept on crashing and restart. Please help... I've been spending quite a money on this machine.


Interval Since Last Panic Report: 715306 sec

Panics Since Last Report: 4

Anonymous UUID: 31C039B8-B3B3-3092-5BAA-676F77D0F146


Thu Dec 6 14:58:57 2012

panic(cpu 0 caller 0xffffff800acb7e75): Kernel trap at 0xffffff7f8c3adc61, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x00000000670f3037, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000

RSP: 0xffffff8224ef3800, RBP: 0xffffff8224ef3840, RSI: 0xffffff821affee8c, RDI: 0xffffff81aca7e000

R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff81aca7e000, R15: 0xffffff821affee8c

RFL: 0x0000000000010297, RIP: 0xffffff7f8c3adc61, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000000000000d8, Error code: 0x0000000000000000, Fault CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff8224ef34a0 : 0xffffff800ac1d626

0xffffff8224ef3510 : 0xffffff800acb7e75

0xffffff8224ef36e0 : 0xffffff800accd3bd

0xffffff8224ef3700 : 0xffffff7f8c3adc61

0xffffff8224ef3840 : 0xffffff7f8c3ae31c

0xffffff8224ef38c0 : 0xffffff7f8c3aeb48

0xffffff8224ef3900 : 0xffffff7f8c369fc7

0xffffff8224ef3a80 : 0xffffff7f8c3aaea4

0xffffff8224ef3b40 : 0xffffff7f8c368a5a

0xffffff8224ef3ba0 : 0xffffff800b065009

0xffffff8224ef3bc0 : 0xffffff800b0665b0

0xffffff8224ef3c20 : 0xffffff800b063fcf

0xffffff8224ef3d70 : 0xffffff800ac98481

0xffffff8224ef3e80 : 0xffffff800ac20aed

0xffffff8224ef3eb0 : 0xffffff800ac10448

0xffffff8224ef3f00 : 0xffffff800ac1961b

0xffffff8224ef3f70 : 0xffffff800aca5db6

0xffffff8224ef3fb0 : 0xffffff800accdc23

Kernel Extensions in backtrace:

com.apple.GeForce(8.0.6)[105BACF2-DA7F-3FD1-8BD0-61941FEC6BDD]@0xffffff7f8c35c0 00->0xffffff7f8c420fff

dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f8b2 d9000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f8b2c5000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b244000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f8b282000


BSD process name corresponding to current thread: Finder


Mac OS version:

12C3006


Kernel version:

Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64

Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D

Kernel slide: 0x000000000aa00000

Kernel text base: 0xffffff800ac00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)


System uptime in nanoseconds: 3214199450611

last loaded kext at 269990829596: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f8cf97000, size 348160)

last unloaded kext at 235427118421: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f8bdd8000, size 28672)

loaded kexts:

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.0.0

com.apple.filesystems.smbfs 1.8

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.1.2f9

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.81

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.5fc10

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleMikeyDriver 2.3.5fc10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.GeForce 8.0.6

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHD4000Graphics 8.0.6

com.apple.driver.AppleIntelFramebufferCapri 8.0.6

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMuxControl 3.2.13

com.apple.driver.ApplePolicyControl 3.2.13

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AirPort.Brcm4331 612.20.14

com.apple.driver.AppleAHCIPort 2.5.1

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 1.5.1

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.driver.DspFuncLib 2.3.5fc10

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.1.2f9

com.apple.nvidia.nvGK100hal 8.0.6

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.5fc10

com.apple.iokit.IOHDAFamily 2.3.5fc10

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.NVDAResman 8.0.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d47

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleGraphicsControl 3.2.13

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.driver.AppleUSBHIDMouse 175.8

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleHIDMouse 175.8

com.apple.driver.AppleUSBMergeNub 5.5.0

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.3

com.apple.iokit.IOThunderboltFamily 2.1.8

com.apple.iokit.IOUSBUserClient 5.5.0

com.apple.iokit.IO80211Family 510.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.5.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)

Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM768E, 751.28 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6

USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x14200000 / 1

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Dec 5, 2012 11:20 PM

Reply
17 replies

Dec 5, 2012 11:24 PM in response to ahmadarifs

I don't see anything that unusual - no non-Apple kext's - however, it appears to be some sort of RAM issue. Run theApple Hardware Test and note any errors. If there are no errors found and the problem is reoccurring, take your machine to your local Apple Store or an Apple Authorized Service Provider (which you're going to have to do anyway if the hardware test fails).


Good luck,


Clinton

Dec 5, 2012 11:58 PM in response to clintonfrombirmingham

Clinton,


If let say that there are some issues... how long do you think that my mac's gonna be fixed?

Just wondering... plus, I ordered this online from the Apple Store... we don't have official Apple Store like you have in the States.. we only have Authorised Reseller... but we do have services department in it... it's just that I'm not sure if they'd entertain online order...


you working with apple?

Dec 6, 2012 12:02 AM in response to ahmadarifs

you working with apple?


Not for decades - just a user in this user-to-user forum, like yourself.


I'm just suspecting a hardware problem, but the Apple Hardware Test is not as extensive as the tests run by the techs at the service centers. Depending on what might be wrong with your MBP (and we don't know that yet), they may be able to fix it quickly or it may take up to five days (that's been my experience).


Just keep your fingers crossed - all you can do at this point.


Clinton

Dec 6, 2012 1:16 AM in response to ahmadarifs

As to Google Chrome, it had some problems early on with the new retina models, but if you've a recent edition, you shouldn't have anything to worry about. Nor with InDesign or any other of the CS6 apps.


There was nothing in your log indicating a software error - if you persist in getting kernel panics, I think that you're just going to have to take your machine to an Apple Store or an AASP and have them run extensive hardware tests on it.


Post back if you've another kp...


Clinton

Dec 6, 2012 4:23 PM in response to clintonfrombirmingham

Good Afternoon Clinton,


it happened again...


Interval Since Last Panic Report: 738016 sec

Panics Since Last Report: 6

Anonymous UUID: 31C039B8-B3B3-3092-5BAA-676F77D0F146



Fri Dec 7 08:19:39 2012

panic(cpu 4 caller 0xffffff800d0b7e75): Kernel trap at 0xffffff7f8e7adc61, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x000000004982f031, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000

RSP: 0xffffff8224f33800, RBP: 0xffffff8224f33840, RSI: 0xffffff824069ee8c, RDI: 0xffffff81aed19000

R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff81aed19000, R15: 0xffffff824069ee8c

RFL: 0x0000000000010297, RIP: 0xffffff7f8e7adc61, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00000000000000d8, Error code: 0x0000000000000000, Fault CPU: 0x4



Backtrace (CPU 4), Frame : Return Address

0xffffff8224f334a0 : 0xffffff800d01d626

0xffffff8224f33510 : 0xffffff800d0b7e75

0xffffff8224f336e0 : 0xffffff800d0cd3bd

0xffffff8224f33700 : 0xffffff7f8e7adc61

0xffffff8224f33840 : 0xffffff7f8e7ae31c

0xffffff8224f338c0 : 0xffffff7f8e7aeb48

0xffffff8224f33900 : 0xffffff7f8e769fc7

0xffffff8224f33a80 : 0xffffff7f8e7aaea4

0xffffff8224f33b40 : 0xffffff7f8e768a5a

0xffffff8224f33ba0 : 0xffffff800d465009

0xffffff8224f33bc0 : 0xffffff800d4665b0

0xffffff8224f33c20 : 0xffffff800d463fcf

0xffffff8224f33d70 : 0xffffff800d098481

0xffffff8224f33e80 : 0xffffff800d020aed

0xffffff8224f33eb0 : 0xffffff800d010448

0xffffff8224f33f00 : 0xffffff800d01961b

0xffffff8224f33f70 : 0xffffff800d0a5db6

0xffffff8224f33fb0 : 0xffffff800d0cdc23

Kernel Extensions in backtrace:

com.apple.GeForce(8.0.6)[105BACF2-DA7F-3FD1-8BD0-61941FEC6BDD]@0xffffff7f8e75c0 00->0xffffff7f8e820fff

dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f8d6 d9000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f8d6c5000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d644000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f8d682000



BSD process name corresponding to current thread: Finder



Mac OS version:

12C3006



Kernel version:

Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64

Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D

Kernel slide: 0x000000000ce00000

Kernel text base: 0xffffff800d000000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)



System uptime in nanoseconds: 4832571050141

last loaded kext at 2484213506479: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8f346000, size 16384)

last unloaded kext at 2556750702446: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8f346000, size 12288)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.1.2f9

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.81

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.5fc10

com.apple.GeForce 8.0.6

com.apple.driver.AppleMikeyDriver 2.3.5fc10

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.ApplePolicyControl 3.2.13

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleMuxControl 3.2.13

com.apple.driver.AppleIntelHD4000Graphics 8.0.6

com.apple.driver.AppleIntelFramebufferCapri 8.0.6

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.driver.AirPort.Brcm4331 612.20.14

com.apple.driver.AppleAHCIPort 2.5.1

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 1.5.1

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.driver.DspFuncLib 2.3.5fc10

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.nvidia.nvGK100hal 8.0.6

com.apple.NVDAResman 8.0.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.iokit.IOBluetoothFamily 4.1.2f9

com.apple.driver.AppleHDAController 2.3.5fc10

com.apple.iokit.IOHDAFamily 2.3.5fc10

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d47

com.apple.driver.AppleGraphicsControl 3.2.13

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.driver.AppleUSBHIDMouse 175.8

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleHIDMouse 175.8

com.apple.driver.AppleUSBMergeNub 5.5.0

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.3

com.apple.iokit.IOThunderboltFamily 2.1.8

com.apple.iokit.IOUSBUserClient 5.5.0

com.apple.iokit.IO80211Family 510.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.5.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)

Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM768E, 751.28 GB

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7

USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x14200000 / 1

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

Dec 23, 2012 4:52 PM in response to ahmadarifs

I have a similar problem, my MBP Retina 15" 6 weeks old crashes and locks-up all the time with just about every application. I now have gone back to using my old MS XP system, it is much more stable than Mountain Lion OS and Apple hardware. I use Window-7 at work for last 6 months, not a single crash and/or lock-up. I'm looking at returning/selling my MBP and getting a Window-8 system, Apple is now building crap hardware and software. I recommend you consider the same solution. Good Luck !

I need Help... MacBook 15" Retina Kept on Crashing and Restarting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.