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Over 90 apps bought from Apple store recently all stopped producing sound - have called apple, tried reset, restore, reinstall without any success. These apps were all kids apps. The IPad otherwise seems working ok such as YouTube has the sound still.

Kids' apps bought from IPad , including some free ones to try out, all lost sound recently. These worked fine before since We got them. Couldn't work out the reasons. We have tried reset, restore the IPad and reinstalled these apps but still without success in solving the sound issue. We tried YouTube to see if the sound issue is ipad issue and it youtube works fine and it has sound.


We also doubt it could be the apps issue. because If it is only a few apps lost the sound, it seems maybe it is the relevant apps issue. But when there are so many apps all lost sound, it seems to indicate a problem other than just individual apps. What could it be? Please share your experience and way to solve it if you can. Much appreciated.

iPad 2, iOS 6.0.1

Posted on Dec 6, 2012 3:12 AM

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Posted on Dec 6, 2012 3:25 AM

Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.


Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

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Question marked as Best reply

Dec 6, 2012 3:25 AM in response to Danying

Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.


Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

Over 90 apps bought from Apple store recently all stopped producing sound - have called apple, tried reset, restore, reinstall without any success. These apps were all kids apps. The IPad otherwise seems working ok such as YouTube has the sound still.

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