Cant get my Samsung M3 to work

Question

Level 1

1 points

Cant get my Samsung M3 to work

Hi I've recently purchased a Samsung M3 portable external hard drive (500GB). Unfortunatly I cant get it to work. I am running snow leopard (10.6.8).

When i plug the drive in it finds it ok and if I click on th icon in finder it opens up the file with 7 files in

Autorun.inf

Samsung_Drive_Manager.exe

Portable SecretZone.exe

Secure Unlock_win.exe

Samsung Drive Manager

User Manual

Samsung Drive Manager Manuals

If I double click on Autorun.inf it says there is no application set to open it. If I open the folder Samsung Drive Manager theres a Drive Manager Install.exe in there but if I open that a window comes up with a load of this comes up.

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If I try and drag and drop into hard drive it wont let me.

Please any ideas?

Posted on Dec 6, 2012 3:56 AM

Reply

Answer 1

Sosbos

Level 1

8 points

Jan 6, 2017 8:00 AM in response to Duffff

I also can't get it to work and when I try the suggested method above I get this message. Any ideas?

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Answer 2

tzbikowski

Level 4

1,952 points

Dec 6, 2012 4:00 AM in response to Duffff

seems like the drive is NTFS partitioned and has build-in Manager that can only run on Windows.

If you are planning to use it solely on Mac yoiu need to go to Disk Utilities (Applications > Utilities) and reformat the partition to Mac Extended Journaled.

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Answer 3

mende1

Level 10

93,538 points

Dec 6, 2012 4:02 AM in response to Duffff

It's a Windows program, so you can't use it on OS X. Just delete these files and use your external disk.

If you can't delete files, the external disk is in NTFS.

1. Open Disk Utility, select the external disk in the sidebar and go to Erase tab.

2. In Format, select Mac OS Extended (Journaled) if you want to use it only with Macs, or exFAT if you want to use it with Macs and PCs, and choose Erase

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Answer 4

Duffff Author

Level 1

1 points

Dec 6, 2012 4:16 AM in response to Duffff

Well done guys this sorted it. Went straight to time machine and is backing up as we speak. Fantastic. Does time machine back every thing up. The main reason I bought the hard drive was to save all my photos and music because I would be so gutted if I lost these. Does time machine save these?

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Answer 5

tzbikowski

Level 4

1,952 points

Dec 6, 2012 4:24 AM in response to Duffff

Yes,

TM backups everything...

... except for the folders / drives you exclude in Options in Time Machine Preferences.

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Answer 6

Duffff Author

Level 1

1 points

Dec 6, 2012 5:38 AM in response to Duffff

Thanks a lot 🙂

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Answer 7

EEmmmm

Level 1

0 points

Jan 2, 2016 2:24 PM in response to mende1

Hello,

I've got the same problem as the Dufff and I've tried to do what you said in your post but when i click erase this message comes up.. Do you have any ideas about what to do?

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Answer 8

Sazz_le

Level 1

8 points

Feb 10, 2016 4:24 PM in response to EEmmmm

Hi EEmmmm

I had this problem too, was able to get it to work by deleting all the files on the M3 drive (after copying contents to folder on laptop) and then reformatting with Disk Utility. That worked fine then, no error message - just a reformat - and then able to add to Time Machine as back up drive. Good luck : )

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