3 Replies Latest reply: Aug 1, 2014 4:29 PM by den.thed
Daniel P. B. Smith Level 2 (270 points)

My old Epson Perfection 3200 scanner has developed some vertical scratches and I am replacing it with a new Epson Perfection V370 Photo. It has a USB interface. I'm running Mac OS X 10.7.4, and the box says it is compatible with 10.5.x, 10.6.x, 10.7.x and 10.8.x. I did a default installation with the CD, i.e. installed everything. I rebooted.


The scanner is visible in the USB tree in System Information.


The scanner works with Epson's own supplied software, Epson Scan.App.



--it is not visible in Image Capture

--it is not visible in System Preferences Print and Fax (which continues to show the old scanner, Epson Perfection 3200, and shows no scanners available to add if I try to add one)

--is is not visible in Hamrick VueScan




EPSON Perfection V37/V370:


  Product ID:          0x014a

  Vendor ID:          0x04b8  (Seiko Epson Corp.)

  Version:          1.00

  Speed:          Up to 480 Mb/sec

  Manufacturer:          EPSON

  Location ID:          0x26230000 / 3

  Current Available (mA):          500

  Current Required (mA):          2

Mac mini, Mac OS X (10.7.4)