Previous 1 2 Next 19 Replies Latest reply: Dec 8, 2012 8:12 AM by turingtest2
Markg2 Level 1 Level 1 (10 points)

Apart from the questions I rasised in a post several days ago, iTunes store now crashes as soon as the page is accessed. This problem is a function of the just released version of iTunes for 'my' Windows 7 machine.

 

I see no new threads regarding others and this issue?

 

Where do I find my iTunes version # for the purpose of reference?

 

*Most importantly* is there a way to roll back your currently updated version of iTunes to the one previous???

 

Mark


iPod nano, Windows 7
  • tzbikowski Level 4 Level 4 (1,945 points)

    to check your iTunes version:

    top left corner (icon)

    Show Menu Bar

    on the menu bar got to Help and About iTunes

     

    Yes you can download previous version of iTunes from Apple

    http://support.apple.com/kb/DL1576

  • turingtest2 Level 9 Level 9 (55,485 points)

    To roll back to iTunes 10.7 first download a copy of the installer from here, uninstall iTunes. Probably best to also remove other suppporting software, e.g. Apple Application Support, Apple Mobile Device Support & Bonjour. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.

     

    RestorePrevious.png

     

    See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.

     

    tt2

  • Markg2 Level 1 Level 1 (10 points)

    Thanks for the 'show menu'--I'd missed that.

     

    Previous to posting I googled the 'roll back' ? and found an article that describes the process in great detail. I'm wondering if that detail is necessary.

     

    For example,

     

    1. Before uninstalling 'move your library so as to replace it after the reinstall'

     

    2. Before installing the previous version, 'You will need to uninstall "iTunes," "QuickTime," "Apple Software Updater," "Apple Mobile Device Support," "Bonjour" and "Apple Application Support."

     

    Does this make sense or would the install of the previous version automatically cause the uninstall of the preceding (still having to move/save the library)?

     

    Mark

  • tzbikowski Level 4 Level 4 (1,945 points)

    I suggest you follow the steps.

    Downgrading is never simple and automatic.

  • Markg2 Level 1 Level 1 (10 points)

    On the linked the installer page there are two links--Apple and Windows iTunes.

     

    However, below the links are:

     

    iTunes 10.7 for Windows

     

    SHA1: 499c39aad4a05c76286e3159f4e1e081dab8fe86

    iTunes 10.7 for Windows 64: 

    SHA1: c632854371097edbf3d831f7f2d449297d9f988e
    I'm running Win7 64 bit--can I assume that the plain Windows installer link above the 'SHA1' information doesn't care whether your Win7 install is 32 or 64 bit?
  • tzbikowski Level 4 Level 4 (1,945 points)

    it is the download button - top right of the page in that link.

  • Markg2 Level 1 Level 1 (10 points)

    After uninstalling iTunes + associated applications, installing the prior iTunes version--

     

    1. Can I assume that all associated applications will automatically present for installation except for Quicktime?

     

    2. How do I determine the correct version of Quicktime for the rolled back iTunes version and where would I find that download?

     

    Thanks,

     

    Mark

  • Markg2 Level 1 Level 1 (10 points)

    Regarding iTunes Folder Watch --

     

    I save all my sounds (I only do sounds whether tunes or mediation tracks--no video and not considering podcasts which iTunes handles okay by itself) under C:\MyStuff\a_iPAQ_Xfer-Desktop\SkyDrive\iPod Nano Music.

     

    I then selectively import music music Folders into iTunes. It would appear that Folder Watch would automatically force a sync of ALL folders and defeat my selective ability?

     

    There's a second separate problem I've run into that's similar in nature for which you all might have a solution. Periodically, a corruption or event requires deletion of all tunes loaded in iTunes and then reloading from the drive folders referenced above. After which I go through the 'remove duplicates process'. Has anyone come across a utility that works on a drive folder tree and will weed out all the duplicates thereby avoiding the continual process from within iTunes?

     

    Mark

  • turingtest2 Level 9 Level 9 (55,485 points)

    I mention iTunes Folder Watch as a useful way of both adding in new files since the backup of the library was taken, and to mark and delete any files that have been removed. In the case of a roll back from iTunes 11 there may be few if any changes, but I also offer this advice to people with corrupt library where it may be many weeks since the last iTunes upgrade and they don't have a proper backup (hint). No need to use it if it won't help you.

     

    Top tip for avoiding duplicates is to stick all your media inside the iTunes Media folder before adding it to the library. If you want to manually organize the layout that's fine, just turn off the Keep iTunes Media folder organized option. This also makes it much easier to relocate your library and migrate it to a new computer when the time comes.

     

    I've written a script called DeDuper which can help remove unwanted duplicates. See this  thread for background.

     

    tt2

  • Markg2 Level 1 Level 1 (10 points)

    Thanks for the follow up on Folder Watch + your script--I'll revisit both later today.

     

    I had a concerning thought and wish to clear any potential negative consequences before attempting the roll back. Since both my iPhone and iPod Nano have been synced post upgrade to iTunes11x, if I roll back iTunes to the just previous version mentioned in this thread, will there then be an incompatibility problem assuming 11x dropped some updated code to either of my synced devices?

     

    Mark

  • turingtest2 Level 9 Level 9 (55,485 points)

    I don't believe so... I've not heard any bad reports from those who have downgraded in any of the threads I'm connected to. The problem would come when there is a new iOS version that will only install using iTunes 11 or later. Rolling back from that might prove complicated.

     

    tt2

  • Markg2 Level 1 Level 1 (10 points)

    I've renamed the active iTunes library .old, uninstalled all applications, rebooted and before I copy a previous library to the active directory and install the rollback iTunes--another question relating to the library concept.

     

    I have 2 potentially date relevant previous libraries: \iTunes Library 2012-09-19.itl and \iTunes Library 2012-12-02.itl

     

    There are 2 events that, IMO, would mitigate against using either library and rebuilding a new library.

     

    The December library version was created after I upgraded to the current version of iTunes so wouldn't that disqualify it?

     

    I had changed the drive location of my local tunes after the September library version so seemingly the September version would be pointing in the wrong direction and be useless?

     

    So do we agree I'm installing iTunes and sans library and creating a library post install?

     

    Mark

  • turingtest2 Level 9 Level 9 (55,485 points)

    The December version should be the state of the library pre-upgrade to iTunes 11. It should be the one you want...

     

    tt2

  • Markg2 Level 1 Level 1 (10 points)

    The iTunes file I downloaded doesn't look like any install file I've seen before...iTunes10.7.dmg

     

    I double clicked the file and no executables were listed in the 7z compression contents.

     

    What's the trick to installing this thing?

     

    Mark

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