iSync not transferring data to Treo 650

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iSync not transferring data to Treo 650

I set up my Treo 650 to sync with iCal and Address Book and it worked fine until recently. Now, no data is being transferred between the Treo and iCal or Address Book. If I have iSync up when I sync, it shows "synchronization complete" but no data is transferred. I get no error messages and the rest of the hotsync process works fine.

The Address, Contacts, Calendar, Datebook, Tasks and ToDo conduits were sucessfully moved to the iSync disabled conduits folder.

I removed the palm as a device in iSync and added it back in and selected "erase data on device" but still nothing transfers. Also tried to reset the palm device and that did nothing either.

I have not tried a hard reset on the Treo because I need the contact and date information and I am afraid to do a hard reset and find out the data still does not transfer.

Thanks in advance for any help.

Intel iMac Mac OS X (10.4.6)

Posted on Apr 25, 2006 9:15 AM

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Answer 1

Apr 25, 2006 6:30 PM in response to NQGMAC

Is your Treo 650 provided by Verizon Wireless? If so, have you recently used Wireless Sync, or have you not configured Wireless Sync to allow the use of other synchronization software?

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Answer 2

NQGMAC Author

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Apr 25, 2006 7:41 PM in response to Michael Lafferty

It is a Verizon Treo. I did set it up previously to sync with Missing Sync via BT - but I was unhappy with Missing Sync and went back to iSync.

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Answer 3

Apr 25, 2006 9:41 PM in response to NQGMAC

Okay - that's hard for me to fathom, because iSync is, well - 'substantially underpowered' by comparison. But, it's not the issue. The issue is Verizon's Wireless Sync application.

If you launch the Wireless Sync application on your Treo, and navigate to…

Settings:Connection Settings:Advanced

…you can then check the option to Enable other sync apps and quit Wireless Sync. You will now be able to synchronize with the Palm Desktop, or with iSync, or with the Missing Sync if you choose to add that application.

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Answer 4

NQGMAC Author

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May 3, 2006 1:11 PM in response to Michael Lafferty

Thanks so much Michael - that solved the problem!

I had a lot of problems with Missing Sync (lots of conflicts, syncing taking way too long) and I didn't really need a lot of the functionality it offered so I switched back to iSync.

Thanks for your help!

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Answer 5

May 3, 2006 3:11 PM in response to NQGMAC

Excellent! Please don't forget to mark the answers you received to this query and those you may receive in the future as either Helpful or Solved, in addition to Answered, as you see fit. That rewards those of us who take the time to intercede, and helps others who read the thread—particularly long threads—focus on the specific responses which were most helpful or resolved the problem for you.

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Answer 6

miRthkon

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May 23, 2006 4:53 PM in response to Michael Lafferty

Hi Michael,

I encountered this thread in the midst of my own problems with a Treo 650.

Sounds like you have this stuff pretty figured out. I'm trying to, once and for all, standardize the way I sync the following:

My G5 desktop
My G4 powerbook
My Treo 650
My .mac account

I use Verizon Wireless Sync (thankfully, the only reason I had a decent backup of my contacts)

I use Missing Sync software.

I'm trying to set it up so that my G5 is the 'master' of all the synched info. What happened to me recently was that my contacts on my laptop were accidentally deleted, then when trying to Sync with .mac and instead of merging, it overwrote my .mac info with a deleted address book. Wham! All my contacts gone...

Any thoughts on how to avoid such headaches in the future? Many thanks in advance for any assistance you may offer.

cheers,
Wally

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Answer 7

May 23, 2006 5:29 PM in response to miRthkon

Welcome to Apple Discussions.

You have pointed out what I consider one of the primary shortcomings of the Sync Services framework: the lack of a 'fail-safe' mechanism to prevent the propagation of what amount to 'null records' when a disaster happens. You know - the disaster you do not, or cannot, see coming because it occurred elsewhere, unbeknownst to you.

There are several approaches, but the simplest one would appear to be following a set of procedural 'rules' something like this:

• designate a primary device [in your case: the Power Macintosh G5]
• set the primary device to Synchronize with .Mac: Manually
• synchronize all other Macintosh computer with .Mac at a regular interval
• use the Missing Sync and your Treo only with the primary device
• back up data records on the primary device at regular intervals using a multi-generational scheme, to different storage locations.

That limits the likelihood that data error conditions elsewhere will damage the records on the primary device. The obvious drawback: changes made anywhere other than on your Treo or your Power Macintosh G5 will not propagate until you trigger manual interation with .Mac, but if that follows a contemporary backup, you'll be able to recover from any unpleasant surprises by restoring records and performing a reset.

It would be nice if the truth database detected a potential disaster—say, your entire record set about to be overwritten because of a mass record deletion—and asked if you wanted to proceed with such a substantial change, but…

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