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Pages update/download trouble

254 Views 4 Replies Latest reply: Dec 7, 2012 8:14 AM by pumpkin792 RSS
pumpkin792 Calculating status...
Currently Being Moderated
Dec 6, 2012 9:20 AM

It says I have an update for pages but when I try to download it tells me I have sign in.  Sign in where?  I never got this before.

iMac
  • Peggy Level 8 Level 8 (38,085 points)
    Currently Being Moderated
    Dec 6, 2012 11:50 AM (in response to pumpkin792)

    Software Update has always asked for your user name & password to update software, the name & password you use to sign into your Mac.

     

    If you purchased Pages from the Mac App Store, sign in with the Apple ID & password you use to purchase from the Mac App Store.

     

    Peggy_sig.png

  • Peggy Level 8 Level 8 (38,085 points)
    Currently Being Moderated
    Dec 6, 2012 8:28 PM (in response to pumpkin792)

    Could you post a screenshot of the message you're getting? That would help a lot in trying to figure out just what you're seeing.

     

    Peggy_sig.png

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