1 Reply Latest reply: Dec 6, 2012 11:09 AM by Linc Davis
james0 Level 1 Level 1

when i try to open mail the curser just keeps spinning and mail will not open

MacBook, OS X Mountain Lion (10.8)
  • Linc Davis Level 10 Level 10

    Back up all data.

    Triple-click the line below to select it:


    Copy (command-C) the whole line of text to the Clipboard.

    In the Finder, select Go Go to Folder from the menu bar. Paste (command-V) into the box that opens, then press return. A Finder window should open with a folder selected. If it does, move the selected foldernot just its contents — to the Trash.

    Relaunch the problem application and test.

    Caution: If you delete some or all of the contents of the selected folder, but leave the folder itself in place, the application may not launch. Deleting the folder will cause it to be rebuilt automatically.