Skip navigation

TS3424: iPhone: Troubleshooting activation issues

Learn about iPhone: Troubleshooting activation issues

TS3424 How to unlock iPhone 4 iOS 5.1.1 BB 04.12.02

1416 Views 2 Replies Latest reply: Dec 6, 2012 10:27 AM by varjak paw RSS
Kularius Calculating status...
Currently Being Moderated
Dec 6, 2012 10:10 AM

How to unlock iPhone 4 iOS 5.1.1 BB 04.12.02 which I bought recently from ebay... the device is locked to Orange UK and they refuse to unlock it for me as the IMEI is not signed to my name which is obvious as I just bought this iPhone...

I asked even my friend who have account with Orange UK over 5 years and they first promised him that unlock will be done in 20 days time but later they said to him the same what they said to me.

Thats means that I just bought some rubbish which I will never gonna be able to use ?

Why they have to make such a problem if contract on this phone is finished long time ago and there is no reason to refuse to unlock it... special that they dont do this for free... the cost is 20.50 pounds.

 

Thanks for any help

Regards

Darius

iPhone 4, iOS 5.1.1, Baseband 4.12.02
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Dec 6, 2012 10:14 AM (in response to Kularius)

    Apple does not unlock iPhones that are locked to a Carrier. You will have to try another staff person at Orange UK because they are the ones who authorize the iPhone Unlock. At my Carrier a different person can make a big difference. Be nice, see what they can do when you call again.

  • varjak paw Level 10 Level 10 (167,195 points)
    Currently Being Moderated
    Dec 6, 2012 10:27 AM (in response to Kularius)

    the device is locked to Orange UK and they refuse to unlock it for me as the IMEI is not signed to my name which is obvious as I just bought this iPhone...

     

    Most carriers will unlock a phone only for the person who had the original contract with the carrier. That you purchased the iPhone from someone else, on eBay or anywhere else, means nothing to the carrier. Nor can anyone else get the iPhone unlocked for you; not your friend nor anyone else. If Orange refuses unlocking because you are not the original owner, then your only recourse is to 1) contact the person from whom you bought the iPhone and get them to contact Orange and arrange the unlocking, 2) cancel the sale and return the iPhone or 3) sell the iPhone to someone who can use it with Orange and buy a truly unlocked iPhone.

     

    Regards.

    iMac, OS X Mountain Lion (10.8.2), Core i7 Radeon 4850 8GB

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.