3 Replies Latest reply: Jun 4, 2013 10:07 AM by Thanasis Kom
Thanasis Kom Level 1 Level 1

My macbook pro keeps freezing . PLEASE READ and HELP if you can !


The Problem started before 6 months and still no fix or any clue why it happens

i mostly using my mac to play music with program called Traktor


first time it happened it was after updating to Os X Lion (all versions have this issue 10.7.**)

(only used leopard for 5 days then i bought Lion)

then updating to Os X Mountain Lion currently 10.8.2 still freezeing


i called apple support they told me its a software issue and gave me some advices

fixed permission , deleted startup items , updated traktor to latest version , updated all drivers and mac to latest still problem

clean install leopard then lion still problem

resseting SMC still problem

updating to Mountain Lion still problem


i also run apple hardware test all pass

the cpu temperatures are around 65c to 70c when it happens

hard disk has 220 GB free of 500 GB


(also sometimes it doesnt boot its stuck on apple logo but its moving after i close it and open again from the switch

it opens , the first time it was after updating to Mountain Lion)


any help whould be very appreciated !!!!



(installed software , Traktor Scratch Pro 2.6 , JDownloader , Mediainfo , VLC media player , Firefox , Skype , The Unarchiver , uTorrent , Flash Player

Java for Os X latest update , drivers for traktor and allen & heath hardware latest versions everything else is apple's software)

MacBook Pro, OS X Mountain Lion (10.8.2), 13 , early 2011 , i7 2.7 , 4GB Ram
Reply by ds store on Dec 6, 2012 11:14 AM Helpful
Reply by mende1 on Dec 6, 2012 11:15 AM Helpful

All replies

  • ds store Level 7 Level 7
  • Thanasis Kom Level 1 Level 1

    bump up any help ?


    EtreCheck results (on exatly how the freeze happens configuration )


    Hardware Information:

              MacBook Pro (13-inch, Early 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.7 GHz Intel Core i7 CPU: 2 cores

              4 GB RAM


    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB


    System Software:

              OS X 10.8.3 (12D78) - Uptime: 0 days 17:17


    Disk Information:

              Seagate ST95005620AS disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macindosh HD (disk0s2) /: 499.25 GB (482.57 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB


              MATSHITADVD-R   UJ-898 

    USB Information:

              Apple Inc. FaceTime HD Camera (Built-in)

              Ploytec GmbH Allen&Heath Xone:4D

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

              Intenso External USB 3.0 1 TB

                        disk1s1 (disk1s1) <not mounted>: 209.7 MB

                        MUSIC (disk1s2) /Volumes/MUSIC: 800.2 GB (440.52 GB free)

                        BACKUP (disk1s3) /Volumes/BACKUP: 189.66 GB (189.36 GB free)

                        Mac OS X Install ESD (disk1s4) /Volumes/Mac OS X Install ESD: 9.87 GB (373 MB free)

              Apple Computer, Inc. IR Receiver


    FireWire Information:


    Thunderbolt Information:

              Apple Inc. thunderbolt_bus


    Kernel Extensions:

              com.ploytec.xone4d.usb          Version: 2.2.3


    Problem System Launch Daemons:


    Problem System Launch Agents:


    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist


    Launch Agents:


    User Launch Agents:

              [loaded] com.google.keystone.agent.plist


    User Login Items:




    3rd Party Preference Panes:

              Flash Player


    Internet Plug-ins:

              Flash Player.plugin



              QuickTime Plugin.plugin


    User Internet Plug-ins:


    Bad Fonts:



    Top Processes by CPU:

                  20%          Traktor

                   6%          WindowServer

                   2%          MIDIServer

                   2%          WebProcess

                   1%          EtreCheck

                   0%          mds

                   0%          PluginProcess

                   0%          loginwindow

                   0%          mdworker

                   0%          SystemUIServer


    Top Processes by Memory:

              541 MB             WebProcess

              381 MB             Traktor

              221 MB             Safari

              98 MB              mds

              86 MB              WindowServer

              49 MB              Finder

              37 MB              PluginProcess

              33 MB              Dock

              29 MB              SystemUIServer

              29 MB              loginwindow


    Virtual Memory Statistics

              16 MB              Free RAM

              1.56 GB            Active RAM

              1.54 GB            Inactive RAM

              898 MB             Wired RAM

              339 MB             Page-ins

              0 B                Page-outs



    Message was edited by: Thanasis Kom