I can't remember my answers to my security questions and whenever I login it doesn't give me an option to reset them if i've forgotten them. What do i do now?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/thread/4530659
i was gonna buy a ringtone for my iphone, but since it was my first purchase on my phone it asked me for my answers to 2 security questions. I MADE MY ACCOUNT LIKE 5 YEARS AGO, i don't remember the answers.....PLEASE HELP
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
hello there, please help me, i need to reset my security question but i cannot find this "send security question reset info to your rescue email address.", i have the rescue email but still, it does not appear;
Are you sure that it's a rescue email address that you have on your account and anot an alternate email address ? If you aren't getting the reset link on your account then that implies that you don't have one, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
I am unable to remember my answers to my security questions and when i log in to apple it does not give me an option to reset them. I am stuck. What can i do ?
