2 Replies Latest reply: Dec 6, 2012 1:29 PM by human75
human75 Level 1 (0 points)


i need urgent help guys.my macbook wont sleep anymore.it sleeps if try sleep mode at first login screen but once i logon to my account then lid close or sleep from apple menu wont work.can you please provide me some help.i am running latest mountain lion 10.8.2.thanks in advance

MacBook Pro, OS X Mountain Lion (10.8.2)
  • John Galt Level 8 (45,943 points)

      First try an SMC reset:

    Resetting the SMC on portables with a battery you should not remove on your own

    1. Shut down the computer.
    2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    4. Release all the keys and the power button at the same time.
    5. Press the power button to turn on the computer.


    Chronic insomnia is always due to a process that is keeping the system awake. Determining which is the challenge. Troubleshooting can be very time-consuming as you make changes then wait while you observe their effects.


    • A first simple step is to create a new, temporary user account. Log out of yours and log into the temporary one. Determine if it sleeps then. If it does then you have a login item that is preventing sleep. System Preferences > Users & Groups > Login Items.
    • Whenever you suspect a problem related to power, including sleep, an SMC reset is also recommended.
    • Active Spotlight indexing will prevent sleep. Wait for it to complete.
    • Energy Saver "Wake for network access" can prevent sleep, but unchecking it will prevent the ability to remotely access a sleeping Mac over a network. A normally functioning Mac will sleep according to Energy Saver, but will wake periodically for network access, after which it will return to sleep according to the settings in Energy Saver.
    • Unfinished print jobs will prevent sleep. If a print job is queued, but if the printer is off or the connection to it is lost, the Mac will stay awake forever waiting for the printer to return.
    • Check your Sharing preferences for anything that could permit an active network connection.
    • Safari pages that periodically refresh themselves are very common. This will prevent sleep.
    • Frequently checking for new mail may prevent sleep. Change Mail's preferences to check for new mail less frequently.
    • iTunes and iPhoto sharing will prevent sleep.
    • Active Bluetooth devices will prevent sleep.
    • Active USB devices will prevent sleep.
    • Using Time Machine over a network can prevent sleep.
    • There are plenty of third party utilities designed to prevent sleep. One may not have been completely uninstalled.
    • Quit the process with the name powerd in Activity Monitor. It will re-launch on its own.
    • Any number of "anti-virus" utilities can prevent sleep, along with other miseries. Get rid of them.


    Mac OS X: Why your Mac might not sleep or stay in sleep mode: http://support.apple.com/kb/HT1776

  • human75 Level 1 (0 points)

    Problem solved on my MacBook.


    Open "System Preferences." Open "Sharing." Uncheck "Internet Sharing." That fixed the problem.

    Thanks so much