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What is happening to all the movie artwork since I downloaded iTunes 11? All the art work is missing. They down even show up on my apple TV anymore. This is frustrating !!!!!
Make sure you are signed in, as it will not download them without an Apple ID. Select all the movies you need artwork by pressing SHIFT to select all of them, and then right click and click Download Cover Art.
That does not work. It might work for music but it certainly does not work for movies. The problem is I use movie covers mac app that I bought off the mac website and this program adds genre dates description and the movie cover art to my movies. The problem is since I downloaded iTunes 11 the descrption and all is still there for the movies but not the cover artworks. Now the display on my apple TV is not nice anymore because there are no movie cover artwork. 2 years ago I switched my entire house over to apple and there are times I questioned that decision.
Furthermore, the support from Apple is absolutely horrible. Just a few weeks ago I called for help and was on hold for over an hour. That did nothing for my cell phone minutes (which again is the iPhone 5).
Hello everyone,
this problem for me also persists. Are there any news on how this could be solved? Thanks for any hints.
Have the same problem. Wondering why it is so difficult to give us a solution for it .
Well, all my PAID, bought on iTunes movie poster art is now missing as well in iTunes 11.1.2. My largeish personal movie collection, wherein I hunted down the poster art and manually added it... all still work. Further, I note, in moving one of my processed films between Macs, the cover art is embedded in the H.264 movie file itself. It cannot go away. As a test of this, I transferred one of my files to a PC notebook of a friend, and even iTunes on the PC sees the cover art fine.
This tells us, code wise, movies from the iTunes Store do not have embedded, rather linked poster art assets, and thus, the link within iTunes between movie and poster art has been severed in this release. This is why an incremental update to iTunes can magically restore all the missing cover art.
A note to Apple Programmers Imagine were I Steve Jobs telling you this. (Oh, I am THAT guy who caused a rewrite of the Apple Store. Remember THAT?) Here is the permanent fix to cover art issues: In a hidden, locked (after edit) Unix file stored safely somewhere, you just have iTunes use an OUTBOARD FILE which simply contains the link data for the art. THEN, when ANY new version of iTunes comes along, it just reads that little file, and NO USER is ever left without art. The file is opened and modified as needed, and just locked up after each change.
Further, the poster art is not searchable by name on your computer if you wanted to do a manual add to permanently fix the problem.
From experience, I can tell you manually adding movie poster art, which iTunes then embeds, is painfully slow even on a fast machine. That is because a huge file must be rewritten. This is why Apple may have reticence - keeping user experience positive.
Further, Apple may be using a direct screen dump technology for the poster art, which puts a graphic onscreen without using further memory. Large collections could tank a lesser machine if this was not used.
Well, at least my movies look good in Apple TV.
What is happening to all the movie artwork since I downloaded iTunes 11? All the art work is missing. They down even show up on my apple TV anymore. This is frustrating !!!!!
