1 Reply Latest reply: Dec 7, 2012 6:33 AM by lllaass
FlyingPizzaMonster Level 1 Level 1 (0 points)

I have received an iPod Touch 5G last month for my birthday. It has worked perfectly without any problems until very recently. When I woke up yesterday morning, the device couldn't turn on/charge. It doesn't even show an Apple logo when I enter DFU mode and out of it.

 

iTunes is able to detect that it is in DFU mode but, however, when I try to restore it, it displays an error 1600. I don't have a faulty cable as I've tried 3 stock Lightning adapters from Apple and it still does not work. I even tried it on another computer that ran Windows.

 

I am concerned that either my battery or screen is dead. My last resort will be sending it to Apple for repair so ANY help will be appreciated. Thank you!


iPod touch, iOS 6.0.1, Unable to turn on
  • lllaass Level 10 Level 10 (160,270 points)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

    http://support.apple.com/kb/TS3694#error1601