0 Replies Latest reply: Dec 7, 2012 3:12 AM by harvey roberts
harvey roberts Level 1 (0 points)

I own two Ipod Classics, 120Gb and 180Gb, which I have previously used via ITunes on a Windows system. I recently purchased an Apple computer and got it authenticated for ITunes. Whilst I can sync music and photos onto one Ipod via the Apple computer it only partially recognises the second Ipod, no Ipod symbol appears after connection but I get a message about incorrect disconnection when I disconnect. I have also had a message that Apple cannot repair my Ipod (albeit that it recognises its name) and a message to reformat the Ipod. How do I do this if I can't get into the system?

iPod classic, Mac OS X (10.5.3)