Upgrade to Server 2.2 Broke Profile Manager

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Level 1

8 points

Upgrade to Server 2.2 Broke Profile Manager

After upgrading to Server 2.2, the profile manager started showing the "Error Reading Settings" message.

In the error logs I'm seeing tons of database migration errors.

Dec 7 07:02:06 home.veenendaal.co ProfileManager[1402]: Retry #3 of database migration...

Dec 7 07:02:07 home.veenendaal.co ProfileManager[1402]: Retry #4 of database migration...

Dec 7 07:02:09 home.veenendaal.co ProfileManager[1402]: devicemgrd: Terminating on unhandled exception Rake command failed with 256 at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:276:in `Rake'

/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver /devicemgrd:230:in `SetupRails'

/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver /devicemgrd:158:in `Run'

/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver /devicemgrd:851

Dec 7 07:02:09 home com.apple.launchd[1] (com.apple.devicemanager[1402]): Exited with code: 1

I tried to restart the profile manager database, but keep getting this error when I run "/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeD B.sh"

/usr/bin/rake:31

Couldn't create database for {"encoding"=>"UTF8", "host"=>"/Library/Server/PostgreSQL For Server Services/Socket", "username"=>"_devicemgr", "pool"=>5, "database"=>"device_management", "adapter"=>"postgresql"}

devicemgr:state = "STARTING"

Apple TV (3rd generation), OS X Mountain Lion (10.8.2)

Posted on Dec 7, 2012 5:05 AM

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Answer 1

rmmr

Level 1

10 points

Dec 7, 2012 6:02 PM in response to veenendaal

edited

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Answer 2

Dec 8, 2012 7:39 AM in response to veenendaal

I have the same thing going on. Upgrade to Server 2.2 and my profile manager broke.

"The error occurred while reading settings for the Profile Manager service."

Any ideas?

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Answer 3

veenendaal Author

Level 1

8 points

Dec 8, 2012 7:59 AM in response to veenendaal

I finally gave up and just uninstalled and reinstalled the Server App.

Steps:

Uninstall Server App
Empty Trash
Restart
Install Server App
Start Server App

It remembered all my settings and everything is working great now.

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Answer 4

Dec 8, 2012 2:45 PM in response to veenendaal

No luck with the uninstalling and reinstalling.

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Answer 5

Dec 8, 2012 8:33 PM in response to Mountainboy

I finally got it back to a working state. I followed these steps:

https://discussions.apple.com/thread/4160366?start=0&tstart=0

Look about half way down, under

Perpetually Perplexed

The Fix:

1. Close Server.app

2. Library/Server make a copy of Server (Server.backup)

3. Delete Server.app and reinstall.

4. Start new setup and it will migrate properly with no errors. This time a big green tick will appear!

The only data loss was in iCal service (resources and locations are gone). Everything else seems to fine.

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Answer 6

joel2931

Level 1

15 points

Dec 11, 2012 12:30 AM in response to veenendaal

For anyone affected by these problems, please check /var/log/system.log to see if there are errors similar to these:

Dec 11 00:21:02 hostname com.apple.launchd[1] (com.apple.postgres[3071]): Exited with code: 1

Dec 11 00:21:02 hostname com.apple.launchd[1] (com.apple.postgres): Throttling respawn: Will start in 10 seconds

We need to narrow down the issues here to either a Profile Manager (or Wiki, or Calendar Server) problem, or a problem with the underlying postgres database cluster that these services use. Also please see my post on https://discussions.apple.com/thread/4581564?answerId=20545815022#20545815022 for a number of other things that you can check to help narrow down the problem. Thanks.

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Answer 7

Dec 14, 2012 12:55 AM in response to veenendaal

I've got the same problem, but I don't want to reinstall Server App because i don't want to lose users (open directory) and mails. I've got "Error reading settings" on Profile Manager and Wiki (Calendar and Messages are OK).

Any others ideas to solve this problem without reinstalling?

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