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Apple mail not working :(

952 Views 23 Replies Latest reply: Dec 9, 2012 10:12 AM by BenRector RSS
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rossfromcomber Calculating status...
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Dec 7, 2012 1:37 PM

Hi everyone, really complicated question here. Been working on it for DAYS. I got a new iPhone on the 28th on November, I set it up with my email account , 123-reg. however since then my 123-reg account has stopped working on my mac mail, whereas outlook works fine. I think this eliminates the possibility of it being a problem with my provider, BT and we had a technician out today who also said it must be a problem with the mac, I have 2 macs and my 123-reg account doesn't work on mac mail , does on outlook mac and on my pc. Here's where it gets really tricky, it works if I connect to another network, non BT I can send emails from mail fine, with no problem........... Contacted apple directly and they're stumped, I am beyond hope, just hope someone has prior knowledge?

 

Cheers

MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3), iCloud
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