Q: Unable to buy a photo book in Aperture
I have seen a few dIfferent problems with people being unable to buy photo albums/books from aperture but my case seems a little different.
So I have made my book, I can preview it up fine. When I click on buy book and sign in with my apple ID it come up asking me to create a new account (which It seems to do with most people). That is fine as long as I change the security question and answer it lets me log in further and it already has my correct payment info locked in. It then asks me for the billing address and shipping address, after I have entered this info and press continue it comes up with 'please try again' in red letters.
I have read from other peoples experiences that apple can be very vague about what the problems are. (I have read posts where these same problems were happening 5 years ago, seems ridiculas that they haven't ben fixed yet)
I am from australia, and my apple account should also be from there as well but I am currently in canada and trying to get the book sent to Australia. Im not sure if apple is picking up my location and that is having any affect on it?
Thanks all.
Aperture 3
Posted on Dec 7, 2012 4:58 PM
Apple is checking, if your password and answers to the security questions are conforming to the security standards. If your passwors is to simple, or your answers to the security questions less than six characters , the order will not go through.
See this page: Apple ID: Tips for protecting the security of your account
If necessary you can change your password or/and your AppleID from this page: http://www.apple.com/support/appleid/
Regards
P.S: I am still using an Apple ID that does not have the form of an email address, just my last nane, and it is working for purchases. The proper password seems to be more important.
Posted on Dec 8, 2012 1:39 PM