am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.
imac quad core i7
The optical drive has probably failed. It's a fairly common thing with these slim SuperDrives. Does it read any discs you put into it? You can try resetting the SMC and pram but I'll be surprised if it helps.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on
Resetting PRAM and NVRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I tried the suggested operation and as expected it didn't work. I can still play DVDs and music CDs so I guess all is not lost. Thanks for the help.
I ran into the same issue with the same iMac about 6 months back and couldt figure out what was goign on. So I ordered one of those CD/DVD Cleaners, basically a disc with smal brushes on them. I't did the trick and havent had an issue since. I used the Memorex brand disc cleaner of off of ebay. http://www.amazon.com/gp/product/B00008EM7U/ref=oh_details_o04_s00_i00
Hope this helps.
If it plays both formats all may not be lost after all. You might try a different brand of disc or a cleaning disc as mentioned above.
Well I bought a disk cleaner and used it acording to directions. I was able to record once and then not at all. But I was still able to play dvd's and music cd's. I felt ther might be a software problem so I re installed I photo and the latest updates and was able to burrn to disk a number of times. There are still some bugs in the system but I think I am on the right track. thank you all for your help.
Mine worked for awhile then tottaly stopped working. I ended up taking it to the geniuses to have them llok at it and give me a quote, plus I was having software issues. They ended up replacing the drive without my authorization, so when I came to pick it up I had a $150 bill when it was just in for a diagnosis. Well they didnt end up charging me for their mistake and I got a new drive. I dont use it much but when I do it's a drag not being able to use it when it was broken. I do noticed the new drive is a little louder than the orginal but work perfect.
Good luck OLDONE
I am unable to burn any info-photo ect on to a disk. I have a 27" I mac mid 2010 version. I put in a disk, hit burn, it runs for about 3 mins and ejects the disk sayiny there was an error with the drive and will not restart.
