HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Oct 9, 2015 1:32 PM in response to sarabearwaby Sophie mahney,My IPhone 5 is now doing that I forgotten my password and then it says connect to iTunes and I am on a hp compter so I don't know what to do
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Oct 9, 2015 1:34 PM in response to Sophie mahneyby ChrisJ4203,The link above is what you need. However, I'll post it again for you. You cannot reset it, you have to remove it and then set a new one. See this link. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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Oct 9, 2015 1:47 PM in response to sarabearwaby wlcam,You have to go to Appleid.apple.com, then hit manage my account and you'll have to change your password again. Hope that helps
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Oct 9, 2015 1:50 PM in response to wlcamby ChrisJ4203,This thread is in reference to the 4-digit passcode for the phone, not an Apple ID password, which is what your corrective action is referring to. And the post you are answering is from 3 years ago!