When i want to do an in App. Purchases at Big Fish, i am asked to contact iTunes Support. How? Why?

Question

When i want to do an in App. Purchases at Big Fish, i am asked to contact iTunes Support. How? Why?

I want to do an in App. Purchase at Big Fish. Usuelle, there was Not a Problem, I Confirmed the purchases with my Password an everything was Fine. Now, i am asked to contact iTunes Support to Confirm my purchases. Why? How? Thanks in advance for your help!

iPad, iOS 6.0.1

Posted on Dec 8, 2012 8:31 AM

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Answer 1

Best reply

Niel

Level 10

726,935 points

Dec 8, 2012 8:32 AM in response to Regina Feldmann

Click here and request assistance.

(72525)

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Answer 2

King_Penguin

Level 10

334,144 points

Dec 8, 2012 8:33 AM in response to Regina Feldmann

You can contact iTunes support via this page and ask them (it could be due to a number of reasons e.g. a problem with a previous purchase, an issue with your account ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption

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