My iPod Touch (4th Gen) turned completely white! PLEASE NOTE **MY LOCK BUTTON IS BROKEN!** what do I do and how do i restore it

My iPod touch turned completely white and it has been white for about 20 minutes. Also I can't do the thing where you hold down the lock & home button because my lock button is broken ! Please help! Should I wait until it loses battery?😕😢

iPod touch

Posted on Dec 8, 2012 12:11 PM

Reply
8 replies

Dec 8, 2012 2:05 PM in response to RomayMW

Try as much as you can with the broken Power button.:

- iOS: Not responding or does not turn on

-When it says use recovery mode use this program.

RecBoot: Easy Way to Put iPhone into Recovery Mode

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPod Touch (4th Gen) turned completely white! PLEASE NOTE **MY LOCK BUTTON IS BROKEN!** what do I do and how do i restore it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.