6 Replies Latest reply: Dec 9, 2012 12:08 AM by comraderoger
Sauce1775 Level 1 (0 points)

How can I get the new batman movie to play on my apple tv 1st gen it says it's the wrong format and I don't understand that the batman movies are the only movies I've purchased that will not play. I cannot sync them or stream them.

  • Alley_Cat Level 6 (19,210 points)

    Did you get the 1080p version? Remember AppleTv 1 requires SD or 720p HD.

     

    AC

  • Sauce1775 Level 1 (0 points)

    Well crap I completely forgor about that!! what can I do?

  • Alley_Cat Level 6 (19,210 points)

    If you delete the 1080p version from iTunes (but rescue the file from the trash in case you need it in the future), then go to iTunes Preferences and change download option to SD or 720p HD you should be able to redownload from the cloud under the Store's Purchased section.

     

    I used to download SD and both HD formats but of late I use the AppleTV 1 less and only get the 1080p HD, though should probably getthe other versions in case I need them one day as they may not be there forever.  It's fiddly to download all 3 formats as you have to mess around with settings but can be done.

     

    I like to have a copy as there is no guarantee the files will be in iTunes cloud forever.

     

    AC

  • Sauce1775 Level 1 (0 points)

    Thank you but I think I might just hard wire my mac to my tv now and save me the headache.

  • Alley_Cat Level 6 (19,210 points)

    It's not that much hassle but if you want to watch the movie now that may be a good option.

  • comraderoger Level 1 (0 points)

    This happened to me no fewer than 8 times last night while trying to watch different TV shows on AppleTV.

     

    I will go through my settings today and disable the energy saving ones so that the Mac Mini that houses my iTunes library [with all the content on an external HS] stays awake the whole time.

     

    Not an optimal solution to what shouldn't be a problem.