Problem persisting after following all suggestions

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Problem persisting after following all suggestions

I've tried with multiple earphones, inserting them properly, and cleaned the plug-in. Still having the problem. What's the next step?

iPod nano

Posted on Dec 8, 2012 5:39 PM

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Answer 1

deggie

Level 10

167,537 points

Dec 8, 2012 6:03 PM in response to javierf

Are you sure it is plugged ALL the way in? The plastic on the headset jack should be flush with the Nano body.

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Answer 2

javierf Author

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Dec 17, 2012 3:48 PM in response to deggie

You can see a 0.000001mm gap (because it's not even half a milimeter), but like I said, I tried with multiple earphones and devices, I tried to blow and clean it, and I've tried using it while pushing the cable and there's no stopping the problem.

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Answer 3

deggie

Level 10

167,537 points

Dec 17, 2012 9:42 PM in response to javierf

You may need to get the headphone jack replaced.

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