I can't activate FaceTime & iMessage

Question

Level 1

10 points

I can't activate FaceTime & iMessage

Dears,

Yesterday I have been doing service (Find My iPhone) my wife
Has erred and pressed on ( Erase iPhone ) and Already been cleared Contents,
After that my wife was running iPhone.

But there are two problems:
1 - can't activate FaceTime by phone number, but by the Apple ID it's okay!
2 - can't not activate iMassage by phone number, but by the Apple ID it's okay!

You kindly help me

Ahmad Binhimd

iPhone 5, iOS 6.0.1

Posted on Dec 8, 2012 8:58 PM

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Answer 1

Dec 8, 2012 9:03 PM in response to Binhimd

TS4268 Article make sure you click on the blue link for troubleshooting iphone telephone number activation. Just enter TS4268 in the search window beside the Support Button at the top of this page.

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Answer 2

Dec 8, 2012 9:08 PM in response to Binhimd

If the device was remotely wiped using Fimd My iPhone it can take up to 24 hours for the phone number to verify using Facetime and iMessage. Leave them turned on and do not toggle them off in that period of time.

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